1. The order is started only after the client confirms the price and the script via email.

2. Acceptance of the quote and commencement of the order is equivalent to acceptance of the cooperation regulations.

3. PICK A VOICE  may ask the client for payment before making the recording.

4. A confirmed order cannot be canceled during its implementation.

5. The text to be recorded should be sent by e-mail in the attachment in DOC, ODT or PDF format. PICK A VOICE  may ask you to edit the text again if the formatting can make it difficult to read. If the text is not properly formatted, the cost of any corrections after recording is borne by the client and PICK A VOICE is not responsible for extended order fulfillment time.

6. The text should have the phonetic pronunciation of company names, foreign words and unusual words as well as acronyms. If such pronunciation is not provided by the client, any subsequent pronunciation changes are paid extra.

7. Corrections that have been caused by PICK A VOICE  are free of charge (incompatibility of the recording with the script, errors in editing, errors in post-production, sending the damaged file). The clients corrections after recording is made might be additionally paid (e.g. change of text, change of voice-talent, change of pronunciation, recording of additional takes, change of interpretation, change of timing, etc.). The cost of substantive corrections and changes to the text is determined individually.

8. The rate includes a one recording of the text.

9. The choice of voice talent for the order is based on the sample recordings sent by PICK A VOICE . Changing the voice talent after the acceptance is treated as a new order, the costs of which are covered by the client as well as the costs of the order with the first talent.

10. PICK A VOICE may refuse to record a free demo if the selected voiceover refuses to do so. In this case, the demo recording is priced individually.

11. PICK A VOICE may refuse to record a free promo video if the selected voiceover refuses to do so. In this case, the demo recording is priced individually.

12. PICK A VOICE may refuse to distribute an audiobook not produced by PICK A VOICE.

13. The recordings are made remotely, ie the customer cannot actively participate in the recording. PICK A VOICE  also does not provide telephone or e-mail leads to its voice talents.

14. The audiobook is sent to the client by e-mail in MP3 format (128kbps, mono) divided into smaller files and properly described. Changes of sounds to other formats and division into smaller files require additional arrangements.

15. The copyrights to the phonogram and the artistic performance are transferred to the Principal according to the provisions of the contract proposed by PICK A VOICE.

16. PICK A VOICE  has the right to withdraw from production (even during it). In this case, the Customer will not be charged with any production costs. PICK A VOICE  is not responsible for losses caused by withdrawal from production.

17. If the customer does not independently choose the voice talent for the production (this choice will be made by PICK A VOICE ) and the material will not be accepted – the costs of changing the voice talent will be borne by the customer.

18. PICK A VOICE  is not responsible for the lack of delivery of audiobook resulting from reasons beyond the control of PICK A VOICE .

19. PICK A VOICE  is not responsible for the content of the production (such responsibility is always borne by the customer – regardless of the circumstances).

20. The Ordering Party undertakes to check and confirm receipt of production within 7 business days after sending (making available) production by PICK A VOICE . If no objections are raised within this period, it means final acceptance of the production. PICK A VOICE  is not responsible for any losses (cost of recording broadcasting cassettes, campaign cost, etc.) resulting from the Customer’s failure to check the correctness of the recorded text / spot – with the script.

21. Objections to production should be submitted in writing within 30 days from the date the sound is available. Otherwise, PICK A VOICE  is not required to make any corrections.

22. The Customer has the right to emit the sound as soon as it is received (before payment for production), but is aware that failure to pay within the prescribed period may result in a financial penalty.

23. Lack of payment in due time for the recording is tantamount to the loss of the rights to distribute the sound (from the moment it was produced). In the case of broadcast or any use of sound without rights – on the customer a penalty of up to 10 times the price of the ordered audio may be imposed.

24. In the absence of payment, PICK A VOICE  transfers information about the amounts due (including the penalty – referred to in point 19) to the NATIONAL DEBT REGISTER / BIG – after which PICK A VOICE  transfers the case to Court and Bailiff proceedings.

25. The Customer agrees to the processing of his data for PICK A VOICE  archiving and marketing purposes.